DemandBridge is excited to report some of the many developments we have been working on in first and second quarters of 2020, related to product enhancements and new integrations. We strive to provide constant improvements to products, services, and customer support.
In this quarterly review, we’ll highlight the following:
- New DB Commerce Authorize.net Integration – DB Commerce supports credit cards as a method of payment and is now pleased to integrate with Authorize.net as a processor in addition to CyberSource for credit card transactions.
- New EQ Commerce Retail – We introduced the EQ Commerce user interface, featuring improved site design and a streamlined workflow, to a wonderfully positive reception. We know you will be equally excited about the follow-up, EQ Commerce Retail!
- Introducing White Label Demo Sites Offering Personal Protective Equipment Catalogs – Help your customers flatten the curve with online catalogs that display a series of PPE products with specific messaging related to COVID-19 using the DB Commerce & EQ Commerce platforms.
- Improved Communication of Specifications from DB Sourcing to DemandBridge Back-Office Products – Users of our web-based procurement solution, DB Sourcing, love the efficiency and ease of order entry that are offered as a result of its tight-knit integration with our back-office products including DB Distributor and EQ Distributor. In an effort to enhance this communication, specifications from DB Sourcing are now sent to the back-office systems via URLs.
- A brief look into the new internationalization features within DB Sourcing and DB Commerce
DB Commerce Authorize.Net Integration
DB Commerce supports credit cards as a method of payment and is now pleased to integrate with Authorize .net as a processor in addition to CyberSource for credit card transactions. Authorize .net concentrates on small to medium sized businesses which is more cost effective to our customers. DB Commerce makes use of the API to offer a simple and secure tokenized checkout experience from authorization through to settlement.
Please contact us for more information or to get started with Authorize .net on DB Commerce, as the configuration is simple and requires only two pieces of information from your Authorize .net Merchant Interface Portal.
EQ Commerce
We introduced the EQ Commerce user interface, featuring improved site design and a streamlined workflow, to a wonderfully positive reception. We know you will be equally excited about the follow-up, EQ Commerce Retail! The brand-new eCommerce interface can now be utilized on Q-Net retail (previously called Q-Store) sites, where any existing or new retail site can be converted to the new experience with literally a single click.
Notable features include:
- Customize the site with your client’s logo – one setting changes the entire site
- All pages have been updated with a modern, uncluttered design
- Improved workflow for user registration and sign-on, including new icons indicating whether a user is currently logged into the site
- Items currently in the shopping cart are retained for each user
- New measures to prevent user account duplication for existing users
- Activate the new interface by individual client
DB Commerce & EQ Commerce White Label Demo Sites Offer Personal Protective Equipment Catalogs
Personal Protective Equipment (PPE) has become a critical demand with the spread of Coronavirus and many distributors have pivoted to Healthcare supplies to fill the void with a decline in Print, Promotion and Office Product sectors.
To assist you with these efforts, DemandBridge has utilized our technology to create a PPE catalog on our white label demo sites for both DB Commerce and EQ Commerce. This catalog displays a series of PPE products with specific messaging related to COVID-19.
We encourage you to utilize this tool to assist in the promotion of selling PPE to your customers and use this site in your next prospective or existing client interactions. You can view the catalog by visiting https://generic.dbenterprise.com. To create an account, just click the self-setup link on the login page and enter the password “db2020”, at which point you’ll be able to specify your login credentials.
Please email productinquiries@demandbridge.com with any questions or to get started on a branded version of the PPE catalog using DB Commerce or EQ Commerce.
Improved Communication of Specifications from DB Sourcing to DemandBridge Back-Office Products
Users of our web-based procurement solution, DB Sourcing, love the efficiency and ease of order entry that are offered as a result of its tight-knit integration with the DemandBridge back-office products. As orders are placed through DB Sourcing, critical details about those jobs and the items within them such as cost, sell, vendor, and more are seamlessly communicated to their accounting and inventory management systems where they are referenced for downstream billing purposes or repeat orders. This has served customers well for many years, but as more distributors have adopted our sourcing tool, we’ve gotten feedback that having consistent visibility into more granular item-level specifications across systems would be of value. This request posed a challenge as DB Sourcing’s product “spec templates” are structured and formatted differently from their counterparts in DB Distributor and EQ Distributor, so our approach to communicating robust item specifications for many different types of products needed to be flexible and back-office agnostic. Not to mention, for items that had been ordered for years and had legacy specs defined in the back-office, specs were being maintained in multiple places and often conflicted.
To this end, we implemented an improvement to communicate specifications defined within DB Sourcing to the back-office systems via URLs. For each item that is ordered, two URLs are generated; an order-line-specific URL that will show a snapshot of the specs as they were within the context of the given DB Sourcing order line, and an item-code-specific URL that will show specs the specs as they were defined for that item code the most recent time it was ordered via DB Sourcing. When users click these URLs from within their view of a purchase order in their back-office system (and in the case of DB Distributor, the item master as well), their web browser will display the specifications in HTML format as they appear in DB Sourcing. While the links default to HTML format, users can append “/json” or “/xml” onto the end of the URL strings to view specs in those formats. In the case of DB Distributor users that wish to treat DB Sourcing as the system of record for specifications, they may configure their back-office print output settings to suppress legacy spec data when a spec URL exists for an item in order to prevent outdated specifications from appearing on purchase order documents
New Internationalization Features Within DB Sourcing and DB Commerce
In our January Technology Release, we announced some exciting Internationalization features within DB Distributor. A noteworthy enhancement was support for a country to be specified in the address for vendor and location records. Since then we’ve been hard at work to bring our front-end applications, DB Commerce and DB Sourcing, in line with our back-office products in terms of their support for international addresses. This included making DB Commerce and DB Sourcing aware of country data that had been defined for a given vendor or location via data replication and sync processes, as well as updates to our front-end applications—both for administrators and end users—to facilitate international shipping, and improvements to our communication to the back-office products.
Look for more detailed information in our upcoming Feature Flash.
We’d love to hear from you and schedule a demo on any of these exciting new features. Contact us today at productinquiries@demandbridge.com!
