Privacy Policy
Data We Collect
We may collect the following information from customers and end-users:
- Business and contact information: name, email, phone, company details
- Account credentials for DemandBridge platforms
- Usage data: log files, browser type, device identifiers, session data
- Transactional data: invoices, payments, purchase history
Data Sharing
We do not sell personal data. We may share data only with:
- Service providers (e.g., payment processors, hosting providers, integration partners)
- Legal authorities if required by law
- Affiliated companies within our parent group (Valsoft Corporation) as needed for operations
Cookies
Our websites and applications use cookies to:
- Enable secure login sessions
- Remember user preferences
- Collect analytics to improve services
Users may disable cookies in their browser settings, but some features may not function properly.
Delivery of Services
All DemandBridge products are delivered digitally and are accessible via secure login. There are no physical deliveries.
Payment Security
DemandBridge follows industry standards for data protection. Payment card transactions are processed using PCI DSS-compliant payment processing services.
Data Retention
We retain customer data only as long as necessary for providing services, fulfilling legal obligations, and resolving disputes.
Refunds and Cancellations
As stated in our Terms & Conditions:
- Services are on annual or multi-year contracts.
- Refunds are not offered after invoicing.
- Cancellation requires 60 days’ written notice before contract expiration.
Your Rights
Customers may:
- Request a copy of their stored data
- Request corrections to inaccurate information
- Request deletion of data (subject to contractual and legal requirements)
Contact Us
If you have questions regarding these Terms & Conditions or our Privacy Policy, please contact:
DemandBridge, LLC
Email: sales@demandbridge.com